Brands and politics have become melded in the public mind: Edelman
Edelman CEO Richard Edelman explains how marketers can effectively navigate the increasingly political environment.
Consumers across the globe are increasingly making buying decisions based on their political views, with a sharp rise in brand nationalism since last year, according to new research.
The "Edelman Trust Barometer Special Report: Brands and Politics" released Thursday showed an uptick in politically-driven buying, with 60% of 15,000 respondents worldwide saying they buy, choose, or avoid brands based on their politics, an increase of 2% from last year.
Supporters of Pakistan's Jamaat-e-Islami (JI) party stage a pro-Palestinian protest outside a Kentucky Fried Chicken (KFC) restaurant calling for boycott of Israeli products on the outskirts of Islamabad on May 7, 2024, amid the ongoing war between I (FAROOQ NAEEM/AFP via Getty Images / Getty Images)
But the study found a huge spike in brand nationalism, particularly in the Middle East and Southeast Asia, which the researchers said can be directly attributed to the war between Israel and Hamas. More than 1 in 3 people polled said they are boycotting brands that support a side in that conflict.
Edelman CEO Richard Edelman told Gxstocks in an interview that the surge in brand nationalism is global, with 80% of respondents saying that they are boycotting brands from specific countries in one way or another. Beyond the Israel-Hamas war, he pointed to U.S. tensions with China, and Russia's invasion of Ukraine.
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"I think it's a cumulative effect," Edelman said, arguing that, "in a way", it shows "globalization going backwards."
Protesters put stickers that read 'Boycott Israel' on a McDonald's as hundreds of people demonstrated in Toulouse, France, in support of Gazans, the Gaza Strip, and more generally for Palestine, on January 13, 2024. (Alain Pitton/NurPhoto via Getty Images) / Getty Images)
The study showed that brands are seen as political, with 78% saying they feel brands are doing things they consider to be political or politically motivated, such as using certain social media platforms or hiring certain influencers.
Edelman called the U.S. "the poster child for brands needing to find their way through the hazardous minefield."
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The research found majorities across party lines, at 51% of Republicans and 58% of Democrats, agree that brands are effective agents of positive change.
Republicans showed a strong consensus that brands should double down on jobs, specifically fair pay and retraining. Democrats, meanwhile, are generally in favor of brand action on issues, particularly on climate, fair pay, and diversity, with two thirds of Democrats more likely to buy brands that commit to ending racism.
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Independents' responses were mixed. As a group, they were strongly in favor of action on climate, but tepid on diversity and public health, according to the findings.
More than half of respondents (51%) say that if a brand doesn't communicate its actions to address societal issues they assume it's doing nothing or hiding something, and 71% said that in the face of pressure to take a side on issues, brands must take a position.
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Edelman said the findings show the reality is that politics is the newest aspect of brand marketing, and that people are making choices of brands based on their political views, as well as their income or their gender, or their neighborhood or their education.
A vendor hands out free ice cream during a protest against Ben & Jerry's Ice Cream at New York Public Library on August 12, 2021 in New York City. Jewish organizations railed against the company's decision to stop selling its products in the West (Michael M. Santiago/Getty Images) / Getty Images)
He argues that the question is not how to avoid politics, but how a brand can navigate the present environment to its advantage.
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"I don't think it's an option for brands to put their heads down – I think it's a moment where brands are very important in our society as a means of optimism and aspiration, of satisfaction," Edelman said.
He added, "We are counting on our brands towards a better life, and the smart brand will play into that opportunity and show people a way forward that's unifying and inspirational."
