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Auto dealers face software outage after provider hit by cyber incidents

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Auto dealers face software outage after provider hit by cyber incidents

CDK Global, a company that provides software to auto dealerships, fell victim to a second cyber incident in as many days, leading to outages nationwide.

 
 

The company informed dealers that it is "once again proactively shutting down most of our systems" in response to an "additional cyber incident" that happened Wednesday night. 

Automotive News first reported on the cyber incident.

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Its "dealers’ systems" will be offline Thursday "at a minimum" due to the incident as it works with "third-party experts" and determines the impact, the company said in an email to customers.

New cars dealership

New cars sit on the lot of a dealership. (iStock / iStock)

It marks the second time that CDK Global has disclosed a cyber incident this week. The first, reported Wednesday, also prompted the company to temporarily take systems offline.

RISK OF CYBER INCIDENTS WEIGH HEAVILY ON BUSINESSES FOR 2024, REPORT FINDS

 

The company said later Wednesday that its core dealer management system and digital retailing solutions had been restored.

 

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FOX News' Matt Finn and Reuters contributed to this report.

 
Olivia Smith

Olivia Smith

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