THIS Walmart customer had to go through an awful amount of trouble to purchase her $2 eye makeup.
Walmart’s CEO Doug McMillion spoke out in December about the historically high level of shoplifting at the superstore.
To prevent theft, Walmart and stores alike have set up measures to stop shoplifters in their tracks.
One shopper on Quora told a story about the last time he set foot inside Walmart, which was a few years back.
Mark Toole said that he and his then-girlfriend went to Walmart so that she could buy $2 eye makeup.
Once they got to the makeup aisle they noticed a TV hanging from the ceiling that displayed the couple walking down the aisle.
The makeup was locked in a clear plexiglass case that contained items ranging from $1 to $4.
They had to hit a button on the wall that would then alert a Walmart employee to come and unlock the case.
Mark sarcastically said: “How nice, now I get to have a conversation with a Walmart employee!”
When the employee came over to help, she took the makeup and locked it in a portable Plexiglass case with an alarm sensor and an ink tag attached.
After waiting for the employee in the makeup aisle, the couple now had to wait in a long checkout line.
There was no line at self-checkout, but the couple needed to go to a cashier in order to free the $2 makeup from its case.
Once they finally got to the register, the cashier had to page a manager to come over and unlock the case.
Mark explained: “She apparently didn’t have the security clearance to access the $2 makeup case key.”
When the manager came over, Mark said that the store had a lot of security measures for a $2 item.
The manager replied: “It stopped you from stealing it, didn’t it?”
“In the short term, efforts like this probably do stop people from stealing $2 packages of makeup,” Mark admitted on Quora.
“But they also inconvenience, alienate, and upset any non-criminals foolish enough to set foot in a Walmart store.”
He added: “The only people who will tolerate this sort of behavior are people who don’t have any other choice, or feel like they don’t.
“And these people are probably a lot more likely to shoplift than my now wife and me, who just wanted to buy a $2 item and get out of there.”
Mark enunciated: “Treat customers like criminals, and you get criminals as customers.”